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So far Holly Nicholson has created 32 blog entries.

The Hackett Group Acquires Aecus Limited, Award-Winning European Outsourcing & Robotic Process Automation Consultancy

Acquisition Expands The Hackett Group’s Digital Transformation Capabilities


MIAMI & LONDON, May 9, 2017 – The Hackett Group, Inc. (NASDAQ: HCKT) announced that it has acquired Aecus Limited, an award-winning European consultancy that helps clients optimize business process outsourcing (BPO), IT outsourcing (ITO) and robotic process automation (RPA) through benchmarking and implementation consulting.

“Companies are quickly realizing that embracing digital transformation is key to improving corporate efficiency and effectiveness. The Aecus acquisition is expected to significantly enhance our ability to support clients’ efforts in RPA, which is a critical element,” said The Hackett Group Vice-Chairman & COO David N. Dungan. “There’s tremendous synergy between our two organizations. Like The Hackett Group, Aecus relies on a foundation of benchmarking, enabling it to take a uniquely empirical and objective approach to the issue of how best to handle outsourcing relationships. They consult end-to-end across the outsourcing lifecycle, from feasibility analysis to scoping to transition, optimization and renegotiation.  Their expertise enables them to understand the potential impact of RPA on long-term outsourcing relationships, as well as to advise more broadly on RPA strategy and implementation across the enterprise.”

The Hackett Group’s 2017 Key Issues research found that the large majority of companies believe that digital business transformation will fundamentally change the way they deliver services in finance, procurement, HR, IT, and other business services areas. But few have a formal digital strategy in place or the right talent. Adoption levels for digital technology are in most cases low at present, but are expected to grow dramatically in the near future. In finance, for example, we found that only 3 percent of companies have achieved mainstream adoption of robotic process automation today. But mainstream adoption of RPA is expected to grow by a factor of nearly 10x in the next two to three years.

At the foundation of Aecus’ value offering is more than 15 years of quantitative market data on BPO and ITO agreements. This data is expected to be highly complementary to The Hackett Group’s broad expertise in global business services, and The Hackett Group’s data and insights regarding best practices to drive process-level efficiency and also regional labor rates.

According to David Ketchin, Managing Director of The Hackett Group’s European Practice, “We are delighted to welcome the respected Aecus team into our practice.   This enhances the value that we can deliver to our clients at any stage of the outsourcing lifecycle.  Hands-on experience of the impact of Robotic Process Automation on any business process is valuable in a sourcing deal but also in any captive business process.”

Aecus Managing Director Rick Simmonds commented, “We are really excited by this – joining The Hackett Group represents a fantastic move forward for Aecus. The strength of The Hackett Group’s brand combined with the breadth of complementary services will enable us to serve our clients even more effectively and will provide our people with greater professional opportunities.”

About The Hackett Grou

The Hackett Group (NASDAQ: HCKT) is an intellectual property-based strategic consultancy and leading enterprise benchmarking and best practices implementation firm to global companies, offering digital transformation and enterprise application approaches including robotic process automation and cloud computing. Services include business transformation, enterprise performance managementworking capital management, and global business services. ‎The Hackett Group also provides dedicated expertise in business strategy, operations, finance, human capital management, strategic sourcing, procurement, and information technology, including its award-winning Oracle EPM and SAP practices.

The Hackett Group has completed more than 13,000 benchmarking studies with major corporations and government agencies, including 93% of the Dow Jones Industrials, 87% of the Fortune 100, 87% of the DAX 30 and 58% of the FTSE 100.‎ These studies drive its Best Practice Intelligence Center™ which includes the firm’s benchmarking metrics, best practices repository, and best practice configuration guides and process flows, which enable The Hackett Group’s clients and partners to achieve world-class performance.

More information on The Hackett Group is available at: www.thehackettgroup.com, info@thehackettgroup.com, or by calling (770) 225-3600.

About Aecus 

Aecus is an award-winning European consulting firm which helps clients get great results from outsourcing, offshoring, shared services and RPA. Aecus was established in 2003, initially branded as ALS. Aecus delivers great results for clients by bringing deep domain expertise supported by the best current market data. Aecus consultants are experienced specialists who help clients avoid pitfalls and maximize benefits, developing sourcing arrangements which leverage the best the market has to offer.

In April 2017, Aecus was awarded the prestigious Queen’s Award for Enterprise: International Trade for outstanding short-term growth in overseas sales over the last three years.

More information on Aecus is available at www.aecus.com or by emailing enquiries@aecus.com.



This release contains “forward looking” looking statements within the meaning of Section 27A of the Securities Act of 1933 as amended and Section 21E of the Securities Exchange Act of 1934, as amended.  Statements, including without limitation, words such as “expects”, “anticipates”, “intends”, “plans”, “believes”, “seeks”, estimates” or other similar phrases or variations of such words or similar expressions indicating, present or future anticipated or expected occurrences or outcomes are intended to identify such forward looking statements.  Forward looking statement are not statements of historical fact and involve known and  unknown risks, uncertainties and other facts that may cause Hackett’s actual results, performance or achievements to be materially different from the results, performance or achievements express or implied by the forward looking statements.  Factors that may impact such forward looking statements include without limitation, the ability of The Hackett Group and AECUS to integrate their operations, the ability of The Hackett Group to market the integrated services pertaining robotic process automation and more generalized consulting services against competition from other consulting and professional/trade associations/companies who may have or develop in the future, similar offerings, the commercial viability of such service offerings and changes in expectations regarding robotic process automation and general consulting services, the ability of The Hackett Group to attract skilled employees, changes in collections of accounts receivable, risk of competition, price and margin trends, changes in general economic conditions and interests rates as well as other risk detailed in The Hackett Group’s reports filed with the United States Securities and Exchange Commission. The Hackett Group undertakes no duty to update this release or any forward looking statements contained herein.

2017-05-10T08:49:27+00:00 May 10th, 2017|

Aecus win a Queens Award for Enterprise 2017

Aecus Ltd are pleased to announce that we have won the Queen’s Award for International Trade for Outstanding Short Term Growth in overseas sales over the last three years. Established in 2002, Aecus Ltd is a UK based consultancy company providing high value expert consultancy, benchmarking and interim management services to UK public sector bodies and major UK, European and global corporations. Consultancy advice covers outsourcing, offshoring, shared services and robotic process automation across IT and business operations. In recent years, in addition to its UK client base, Aecus has worked with clients across Europe, including Belgium, Denmark, Finland, France, Germany, Ireland, Netherlands, Norway, Poland, Sweden, and Switzerland.

2017-04-25T08:21:36+00:00 April 25th, 2017|

Aecus Charity Cheque Handover

Aecus were proud to present a cheque of £3675 to BrightStars childrens charity after raising the impressive amount at our Charity Quiz earlier this year.

The Bright Stars club, in Bury St Edmunds is a club for children and young people with additional needs. Giving children the opportunity to have loads of fun on a regular Saturday in a safe supportive and structured environment. The club is open every other Saturday during term time and school holidays.

You can find out more here

Here is Aecus Managing Partner Rick Simmonds handing over the cheque to BrightStars lead Steve Turpie:

2017-04-18T10:39:54+00:00 April 18th, 2017|

Aecus Automation Awards 2017 – NOW OPEN!

Building on 3 years of highly successful Aecus Innovation Awards, this year Aecus is throwing the spotlight on Automation. We are gathering case studies to recognise emerging best practice in smart automation – in particular for Robotic Process Automation and Cognitive Automation. The Awards will be announced in September 2017 with a campaign of marketing and outreach in the Autumn and Winter of 2017.

If you have a success story to share, we would love to hear from you. We are looking for named automation case studies (max 800 words) by 9th June 2017.

If you are interested in participating, or if you have any questions, please contact us at enquiries@aecus.com

  1. Application Form Download
  2. FAQ Document Download
2017-04-19T15:33:03+00:00 March 30th, 2017|

Smart Automation Webinar Series: AI/Cognitive

We are pleased to announce that we will be hosting another webinar in our Smart Automation series on 23rd February 2017. This time we we will be discussing AI and Cognitive and will be joined by guest speakers from:

  • Slaughter and May
  • IPsoft
  • Celaton

You can register to dial in now by clicking here

For more information please contact Paul Morrison

2017-04-19T15:34:11+00:00 January 31st, 2017|

Aecus RPA Webinar Recording

On 26th January 2017 Aecus Partner Paul Morrison hosted a webinar on RPA Platforms. Paul was joined by guest speakers:

  • Guy Kirkwood – COO – UiPath
  • James Dening – VP Europe – Automation Anywhere
  • Pat Geary – CMO – Blue Prism
  • Rob Sumroy – Slaughter and May

If you were unable to join the call and would like to learn more, you can listen to the event on demand by clicking here.

We are hosting the next in the Smart Automation series on 23rd February which will discuss AI and Cognitive with guest speakers from IPsoft, Celaton and Slaughter and May.

You can register for this event by clicking here

For more information please contact Holly Nicholson

2017-01-31T11:43:11+00:00 January 31st, 2017|

Aecus Supplier Forum 2017 – Agenda Confirmed

Aecus are hosting our fifth annual Supplier Forum and would really value your participation. This event is one not to miss: we will be sharing our knowledge and facilitating debate on key issues driving the outsourcing industry.

The formal event begins with a networking lunch at 12.00pm. Before that we have reserved time for optional 1:1 meetings with our team, starting at 9.00am, you can view the full agenda below.

Building on the success of previous years we will once again facilitate a Legal Panel, consisting of leading outsourcing lawyers, and a Client Panel, with senior client outsourcing executives sharing their views on the market. The members of the panels will be announced shortly.

This year we will be focusing on the following topics and will discuss them in detail in our workshops:

1. BPO in the age of automation – the death of offshoring?
2. Renegotiation/renewal in a mature outsourcing market
3. Consumerisation of IT and the future of ITO
4. RPA and cognitive platforms – hype v reality and role of the outsourcer


09.00 – 12.00 Meet the Consultants
12.00 – 12.45 Lunch
12.45 – 13.15 Welcome and Aecus Market Update
13.15 – 14.45 Workshops
14.45 – 15.15 Coffee Break
15.15 – 16.00 Legal Panel
16.00 – 17.15 Client Panel
17.15 – 17.30 Aecus Close
17.30 – 19.00 Networking Drinks and Canapés

This event is for the outsourcing supplier community. To reserve your place please contact Holly Nicholson. There will be a charge per delegate (£500 for one, £900 for two or £1200 for three).

We will also be offering delegates a ticket to ride the Emirates AirLine and a complimentary pass to explore The Crystal’s exhibition about our urban future.

We look forward to seeing you there!

2017-01-11T15:06:53+00:00 January 11th, 2017|

Aecus on Smart Automation Webinar Series

Over the next couple of months, Aecus will be hosting a series of Smart Automation webinars with leading industry figures. The first debate will discuss Robotic Process Automation platforms and will take place in January:

1. RPA Platforms – Thursday 26th January 2017
– 12.00 – 13.00 (GMT)

Speakers from:

– Slaughter & May
– be informed
– UiPath
– BluePrism
– Automation Anywhere

Register here

The second in the series will take place in February:

2. Smarter Automation – AI and Cognitive – Thursday 23rd February 2017 – 12.00 – 13.00 (GMT)

Speakers From:

– Slaughter & May
– Celaton

Register here

2017-01-04T12:01:56+00:00 January 4th, 2017|