2015 Aecus Innovation Awards

/2015 Aecus Innovation Awards
2015 Aecus Innovation Awards 2016-11-01T15:58:22+00:00

We are thrilled to announce the winners of the 2015 Innovation Awards.

This year has seen an overall increase in the number of submissions, and 21 awards overall across a range of sectors such as telecoms, banking, insurance, transportation, consumer goods and the public sector. In terms of the innovation delivered, this covers a spectrum from digital process transformation, customer service re-engineering, Artificial Intelligence, Robotic Process Automation and even predictive burglary analytics!

Aecus Managing Partner Rick Simmonds commented: “The crop of innovation awards last year showed that outsourcing really can achieve more than just cut costs. This year, our winners are demonstrating how the best client-supplier partnerships create new value – through commitment, collaboration and smart thinking, and often emerging technologies such as robotics. The 2015 Awards showcase the best of what is possible, and at the same time raise the bar for everyone. Innovation is becoming the new norm for outsourcing.”

The Aecus Innovation Awards were established to celebrate the best examples of innovation from the world of outsourcing, and to highlight how providers and clients are working together in new ways to create value.

Many congratulations to the 2015 Aecus Innovation Award Winners. Click on the project names to view the full case studies:

Client

Provider

Name of Project

American Express Global Business Travel

EXL

Contract Term Optimizer and Analytics led transformation of profiling operations

Aviva

Wipro

Unisure Tech Refresh

Avon & Somerset Police

IBM

Risk-based predictive modelling to assist in the tackling of burglary

BlackBerry

UST Global

Telemedicine for Mobile Devices

Boots

UST Global

Boots Flagship App

British Gas

EXL

Implementing Customer Outcome Assurance Model

Capital One

Wipro

Reducing ‘Inquires as Defects’

Du Telecom

Wipro

NextGen Managed Security Intelligence Centre

Gatwick Airport

Fujitsu/Xchanging/Cisco

Unified Communications, Cloud, Connect, Collaborate

The Guardian Life Insurance Company

EXL

Transforming new business case installation

Health Care Service Corporation

Dell

Healthcare goes social

NEST

TCS

Enabling UK’s National Employment Savings Trust (NEST) scheme to deliver a national pensions scheme

Network Rail

CSC

My Work Application

TalkTalk

Wipro

Sales through Service Transformation Project

Telstra

Wipro

Robotics Process Automation

UCB

Genpact

Finance Optimisation

Unilever

HCL

Unilever Operational Control Center

Virgin Trains

Celaton

Customer service improvement with AI

For any questions about the Aecus Innovation Awards please contact us here.

Aecus Innovation Showcase 2015 in association with Outsource

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Here at Aecus we are thrilled with the turnout and fascinating conversation at our Innovation Showcase event last week. We would like to say a special thanks to our media partners Outsource and our sponsors Wipro and HCL. Couldn’t attend? Don’t miss out next year.. Contact us for more information.



Please note that the content within the Innovation Award case studies (including the ‘Client Comments’) was not written by, nor does it express the views of, Aecus Ltd.